Scope
This policy applies to information collected through oilerbilt.com and communications that begin through this website. It does not govern a third party’s website or service.
Information we collect
When you request an estimate, you may provide your name, phone number, email address, requested service, project description and an optional project photo. If you contact us directly, we also receive the information you choose to include in that conversation.
Our hosting and form-service providers may automatically process basic technical information such as an IP address, browser or device type, requested page, referral information and access time for security, delivery and operational logging.
How we use information
We use information to:
- review and respond to estimate requests;
- communicate about a requested or active project;
- operate, secure and improve the website;
- prevent misuse and comply with applicable legal obligations.
How information is shared
We may share information with vendors that host the website, process form submissions or otherwise help us respond to your request. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or complete a business transfer. OilerBilt does not currently sell personal information or use it for targeted advertising.
Cookies and analytics
This site does not currently use advertising or behavioral analytics cookies. Hosting infrastructure may use essential technologies and server logs needed to deliver and protect the site. If our practices change, this policy will be updated.
Retention and security
We retain inquiry and project information only as reasonably needed to respond, provide requested services, maintain business records, resolve disputes and meet legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy choices
You may ask to access, correct or delete personal information associated with your inquiry. You may also ask questions or appeal a decision about a privacy request. We may need to verify your identity before acting and may retain information when required or permitted by law.
Children and external links
This website is intended for adults seeking remodeling services and is not directed to children under 13. Links to third-party websites, including social media and review services, are governed by those parties’ policies.
Changes to this policy
We may revise this policy as the website or our practices change. The effective date at the top identifies the latest published version.
Contact us
For a privacy request, emailoilerbilt@gmail.com or call(469) 249-2563.